F.A.Q.S
Got questions? We've got answers. Don't see the answer to what you're looking for contact us here.
How do I contact Florida Sun Dream Realty?
- Email: floridasundreamrealty@gmail.com
- Instant Chat available on our website home page
What are my payment options?
We accept the following credit and debit cards: Visa, MasterCard, Discover, and American Express. We do not accept gift cards, checks, or cash. We also accept Shop Pay Installments. Pay in 4 interest-free installments for orders over $50.00.
I forgot my login information. What do I do?
There are several ways to retrieve your login information.
- You can access the registration email that was sent to you when you created your account. Your login information was included in this email.
- On the My Courses page, you can select the Forget Password link and enter in the email address associated with your account. This will generate an email to the email address we have on file with your password.
- You can contact our Customer Support team to obtain that information.
How do I update my email address?
In order to change your email address, you will need to contact Customer Support.
Which browsers are compatible with your courses?
Windows: include Google Chrome version 35 or newer, or Mozilla Firefox version 4.0 or newer
- macOS: the current version of Safari, Firefox, or Chrome
- iPad & iPhone: for best results use Chrome, Firefox or Microsoft Edge
- Android tablet: Google Chrome version 35 or newer (not necessarily the default browser)
- Windows tablet, Google Chrome 35 or newer, or Mozilla Firefox 4.0 or newer.
- Internet Explorer is no longer supported.
We highly recommend using Google Chrome for the best experience. It is always a good idea to update to the most recent version of your browser for an optimal experience.
How do I sign up for courses?
Sign-up online: You may go through the purchase process directly online. Select the course/package that best fits your needs and proceed through the checkout process. We will then have you login to your account (if you are an existing student) or have you create an account (if you are a new student). The last step in the process is to enter your credit card information and submit the order. If you need assistance navigating or finding your needed education, Live Chat is available.Do you offer Real Estate Pre-Licensing courses?
We currently offer the 63 Hour Florida Pre-Licensing course here
How are your courses delivered?
Our courses are delivered online, at your convenience. They are primarily text-based.
How soon can I start my course after I purchase?
Courses are available to start immediately after purchase. You can access the courses directly from your account online.
How do I access my courses?
In the upper right hand corner of our website, select Log In and enter the email address and password that is associated with your account. Once you log in, you'll be redirected to the account page. From this page, you can launch the coursework.
If you are already logged in, select My Account. From this page, you can launch the coursework.
When will my course be reported to the state?
If the state requires the school to report course completions, we will report the completions within the specified time frame outlined by the state. You can refer to the requirement details on the course catalog page for specific reporting information. Please note that course completions do not reflect immediately once they are submitted and may take additional time to process.
How do I get my Certificate of Completion for the courses I have completed?
There are two ways to obtain your Certificate of Completion:
- The certificate is attached to the completion email that is sent to the email address on file once the course is complete.
- On your account page, select "Download" and the completion certificate will download to your device and open.
Do I have to complete the course all in one sitting?
All of our courses are self-paced so you can start and stop at your own convenience and your progress will be saved. Courses are available in your account to start and stop until the listed expiration date.
Can I print out a copy of the course?
There is an option within each CE course to access the instructional material and download it as a PDF. You can download/print the instructional material from the "Course Content" section.
How do I know when my course is complete?
You can view the percentage of course content that you’ve completed, as well as the time you’ve spent in the course. In order for us to issue a completion certificate, your course must be 100% complete.
Do I have to take an exam at the end of each course?
Yes! There is a final exam at the end of each course. This is to maintain the integrity of the online course work and to ensure that you have read and retained the information.
What is reciprocity?
Real estate reciprocity is the ability of a real estate license earned in one state to be used in other states. Reciprocity rules vary by state, and it can be a complicated system to navigate on your own.